Terms of Service

1. User’s Agreement:

By accessing and/or using Mr.POD (A company of Arihant Digiprint), you (“User”) agree to abide by the Terms of Service, Privacy Policy, and Upload Rules outlined by Mr.POD (A company of Arihant Digiprint). If you do not consent to any of these terms, you are not permitted to use this website. Additionally, Mr.POD (A company of Arihant Digiprint) reserves the right to modify or update the Terms of Service and its policies at its discretion, with the expectation that users will adhere to any changes. It’s advisable for users to periodically review the latest version of the Terms of Service. These terms do not confer any rights or benefits to third parties.

2. COM ACCOUNTS:

To access certain features of the Mr.POD (A company of Arihant Digiprint) Website, users must create a Mr.POD (A company of Arihant Digiprint) account. Users are not permitted to use another person’s account without their express written consent. When creating a Mr.POD (A company of Arihant Digiprint) account, users must provide accurate and complete information. Users are solely responsible for all activity that occurs on their account and must maintain the security of their account password. If users become aware of any security breach or unauthorized use of their account, they must promptly notify Mr.POD (A company of Arihant Digiprint). While Mr.POD (A company of Arihant Digiprint) will not be held liable for any losses incurred by users due to unauthorized account use, users may be held responsible for losses incurred by Mr.POD (A company of Arihant Digiprint) or others as a result of such unauthorized use.

3. ORDERING/PRINT ON DEMAND SERVICE

Order Changes/Cancellation:

Orders can be modified while they are in the “NEW” status. However, once orders enter the “PROCESSING” phase, they cannot be edited or canceled unless a written request is submitted. Since all product blanks are custom-ordered daily, canceling a processing order may still incur fees for either the blank products or the fully printed products. Any canceled orders, whether printed or not, that have not yet been shipped cannot be retained for future orders. Please note that canceling an order in your e-commerce cart does not automatically cancel the order on Mr.POD (A company of Arihant Digiprint). Once an order enters the processing stage, we cannot guarantee cancellation and do not assure refunds.

4. Returns & Exchanges:

Mr.POD (A company of Arihant Digiprint) will consider replacement or return requests for issues such as product defects or printing errors caused by us. However, we cannot accept responsibility for lost packages due to incorrect addresses. In such cases, the seller is responsible for covering the cost of reshipment. Additionally, size exchanges or returns fall under the seller’s responsibility, requiring them to initiate and fund any necessary reorder.

5. Processing/Delivery Timeline:

Mr.POD (A company of Arihant Digiprint) does not guarantee specific processing or shipment times.

6. Fulfillment Deliveries:

mr-pod.com does not accept liability for delays, lost packages, or damage caused by third-party delivery services. While mr-pod.com will supply a tracking number whenever possible, it is the responsibility of the seller to monitor or liaise with the local postal service regarding any lost or delayed packages. Users are accountable for lost packages.

7. Payments of Goods:

All orders must be paid in full before we begin processing them. To make payment, USERS must deposit an amount equal to or greater than the total owed for their orders.

8. Balance Withdrawals:

To withdraw money from your balance please contact us. Withdrawal requests may take up to 2-5 working days.

9. Image Quality:

Users must supply high-quality, print-ready artwork in the correct size. Images will be printed at the size they are submitted. Guidelines for image submission are accessible through the Seller Account. mr-pod.com is not liable for poor-quality or incorrectly sized images. User-provided mockups serve as a general reference for our print team, but the final product may vary depending on the artwork provided by the user or the limitations of a particular product.

10. Product Descriptions:

Descriptions and images of products are intended for illustrative purposes only. mr-pod.com makes every effort to provide accurate images and descriptions, but discrepancies between the product received and the representation may occur.

11. Governing Law:

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which mr-pod.com operates, without regard to its conflict of law provisions.